Privacy Policy
At Hemkit, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for renting household items in Stockholm.
1. Information We Collect
Personal Information
We collect the following personal information:
- Name and contact information (firstname, email address)
- Delivery address for item pickup/delivery
- Communication preferences
Usage Information
We automatically collect certain information about your use of our services:
- Cookies and similar technologies
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your rental orders
- To communicate with you about your orders and account
- To provide customer support and respond to inquiries
- To improve our website and services
- To comply with legal obligations
- To prevent fraud and ensure security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who help us operate our business (payment processors, delivery services, support)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Inactive accounts may be deleted after a reasonable period of inactivity.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing
7. Cookies
We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hi@hemkit.com
- WhatsApp: +358 044 929 0151
This privacy policy is governed by Swedish law and any disputes shall be resolved in the courts of Sweden.